Setting new standards for collection control and distribution in Naestved Librar
The main library in Naestved is centrally located in the town and shares address with other citizen services. The library has an annual circulation of more than half a million materials, and offers the patrons access to a further four branches.
The library offers free lending of e.g. books, magazines, music, movies, paintings and games to the approximately 20,000 active users. In the library, there is access to internet for both children and adults. There is plenty of inspiration to read and learn, experience and think, as well as space for just meeting, talking or listening to music.
Naestved Library realized, that the overview of the collection was lacking, and valuable, scarce staff resources disappeared into assessing correct placements and moving materials around. Materials were stranding rather than floating and consequently were not sufficiently available to the patrons. It became evident that new technology was needed to keep a high service level, and the library reached out to Lyngsoe Systems to learn more about IMMS.
Intelligent Material Management System(IMMS) from Lyngsoe Systems was introduced in 2016, and the library now harvests the benefits from the robust processes, which have been integrated in IMMS since its conception with Aarhus and Copenhagen libraries. IMMS utilizes the advanced logistics-algorithms in the software and the information from the RFID tags to guide materials, where they are needed the most. The thorough process with the inclusion of the subject specialists in the mapping process and the proceeding, controllable operation of the system, where the materials RFID tags are registered at every action, has created a view of the true collection and a significantly better, active distribution of the collection across the branches.
The material hotel, functioning as a buffer zone to avoid overfilled shelves, is placed openly in the main library, making all materials available to the reading-eager patrons. The mobile client in IMMS, guides the staff through the shelves for a fast location of the materials on the active picking list. The list updates as the RFID tags are read by the smart phone. Items on hold are made available to the patrons fast and paperless.
· Significantly improved control and overview of the collection.
· Educated librarians are to a much higher degree able to focus on servicing the patrons, while IMMS guides staff easily through the optimized processes.
· New materials are distributed evenly based on demand to the branches and the picking lists, e.g. of slow-movers, on the mobile client free up space.
· Large reduction in time spent on moving materials around to create shelf space.
· The weeding processes have become robust and the paperless holds provide a fast circulation of popular materials.